2006-08-28 Pilote Films, the distributor for Telex/RTS intercom products in France, is one of those companies the history of which reads as an unbroken string of successes. It was founded in 1982 by three young people with a shared passion for technology — Bettina Hülsmeyer, Véronique Pellerin and Gérard Loupias — and its philosophy is founded on a straightforward but exacting precept: round-the-clock customer service. …

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